Will Woolworths respond to the little guy, a mere consumer. Swayed in to buy more products to receive free school labels. Without adequate instructions of what is involved to receive the free labels.


Heres a copy of an email I sent to Woolworths regarding their latest school labels promotion. Lets see if they respond or do anything!
Hi woolies, we just came back form 6 weeks overseas. So I had no food in the fridge. So I grabbed a woolies catalog and went shopping. I saw the promotion for the free school labels. I asked 2 staff members what do to get the labels showing them the catalog. They just said go online. So I brought the 3 marked products. As all my products are cereals we already put them in cereal containers, so I don't have the barcodes. I only realized just now when I went online to the specified site that I needed to retain the box. I am really disappointed, as I made a point of buying the correct products, asking staff keeping the receipt and reading the catalog. Why is it so difficult???? It should have been a voucher at the checkout. Better staff education on products promotions. I will give you my receipt number so you can email the voucher for the labels- please. 9300633292126.
 Regards




http://www2.woolworthsonline.com.au/Shop/Seasonal/Back-To-School-Labels


All resolved Woolworths came through!!!!!

Yes they gave me a number to call Melbourne. It was funny the guy answering said, "Have you talked to support?" I told him that he had told me call him via email and he was the support. All fixed he gave me a voucher number, and I ordered my free labels. Also he told
 me if it ever happens again that all products have the same bar code so I could go back to the shop and just write down the bar code of the same product. Insider tip! Good to know!


Love that Ocean! See you
out in the surf! SALTY. surfergirlgoldcoast.blogspot.com/

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